
State Farm® Insurance Agent Axel Jimenez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Gahm
September 2, 2025
"I was having a great deal of trouble setting up an acct / profile. Called State Farm. No help !! Went back to my agent. NOW we get somewhere. Sarah U gets involved. She cuts thru the red tape / gets things done so I can order a Ting device and follows up . Haven’t had this great a customer service in some time. Sarah. You are wonderful. Thank you sincerely. Axel. I hope you recognize the strength of Sarah and her talents that make your team so strong. She is a very positive asset to your business. Thank you again Sarah for your help !"
"Thank you for the GREAT feedback! We appreciate your business! #ServiceMatters"
Brian Conway
August 15, 2025
"I switched my auto insurance to State Farm. Ryan Jones helped me with all the details, very professional. Nice to have a ajent to talk to face to face."
"Thank you for sharing your experience! We’re so pleased to hear that Ryan provided professional service and guided you through the details. Having a local agent you can meet with face to face makes all the difference, and we’re grateful you chose to switch your auto insurance to State Farm with our team. - Axel #ServiceMatters"
mari Mag
August 14, 2025
"Megan is very nice great service."
"Thank you for your review! We’re glad to hear that Megan provided you with great service. We truly appreciate your feedback and the opportunity to assist with your insurance needs. - Axel #ServiceMatters"
Morning Melodi
August 8, 2025
"I highly recommend this team for all of your insurance needs! They are professional and very helpful. Also, the prices are so much more reasonable than some of their competitors! I saved more than double when switching from another insurance company. If any need should happen, they do take care of it promptly and efficiently. I would like to thank Brooke for going above and beyond on helping us. Call them for an insurance quote and get started today! You will be glad that you did!"
"Thank you so much for this wonderful review and recommendation! We’re delighted to hear that our team — and especially Brooke — provided the service and support you were looking for. Saving money while receiving prompt, professional care is exactly what we strive for. We appreciate your trust and look forward to being here for you whenever you need us! - Axel #ServiceMatters"
Dipak Dasgupta
July 16, 2025
"Awesome service."
"Thank you for the great feedback! We're glad to hear you had an awesome experience with our State Farm team. We're always here to help! - Axel #ServiceMatters"
Laura Young
July 4, 2025
"Outstanding Agency, always quick to help with any needs!"
"Thank you for the kind words! We take pride in being responsive and ready to assist whenever our customers need us. Your support means a great deal! – Axel #ServiceMatters"
John White
June 30, 2025
"I had an outstanding experience with State Farm Agent Axel Jimenez’s office, thanks especially to Bethany. She went above and beyond to assist us during a major event in our lives, providing reassurance and expert guidance every step of the way. Her professionalism, patience, and genuine care made a stressful situation much more manageable. The entire team at Axel Jimenez’s office truly values their customers and delivers exceptional service. Highly recommend!!!!!"
"Thank you so much for sharing your experience! We're honored to hear that Bethany was able to support you during such a significant time with the professionalism, care, and reassurance you deserved. Your kind words speak volumes about the dedication of our State Farm office and our commitment to exceptional service. We truly appreciate your recommendation and the trust you’ve placed in our team! – Axel #ServiceMatters"
Megan Bennett
June 28, 2025
"Axel has been my agent since I first moved out on my own and needed my own insurance policies at 19. I know I always saw the “like a good neighbor” commercials growing up and rolled my eyes, but I didn’t know how true that slogan/statement could be until I joined Axel’s office. Axel and his office have been there for me every step of my journey this far: graduating college, getting married, graduating law school, passing the bar, and having my first child. They have sometimes been my biggest cheerleaders as well, and I will forever appreciate those sweet, unexpected cards or communications from Axel and his team congratulating me on those milestones. As Axel has been there with me, and now my family, through all of these monumental changes, I have personally seen how much he cares and wants what is best for us. I know that when I reach out to his office with a question (no matter how small or silly I think it is), I will get a timely and compassionate response. I have been with Axel’s office for almost a decade now, and I’m happy to know they’ll be there for me and my family for many more years to come."
"Thank you for such a heartfelt and thoughtful message. Your journey—from stepping out on your own at 19 to building a family and an accomplished career—truly embodies the kind of story we are honored to be part of. Our State Farm team is deeply committed to being more than just an insurance provider; we aim to be a steady, caring presence through life’s most meaningful moments. It means the world to know that the personal touches, timely support, and genuine care have made a lasting impact. We’re grateful for your loyalty over the past decade and look forward to continuing to serve you and your family with the same dedication for many years to come. – Axel #ServiceMatters"
Mark Muehleck
June 28, 2025
"Axel runs a top notch agency. Between himself and his staff they take great care of all their clients."
"Thank you for the kind words! We take great pride in delivering attentive, professional service and ensuring each client feels well cared for. Your support means a great deal, and we’re always here whenever you need us! – Axel #ServiceMatters"
Kalabi Kamau
June 27, 2025
"excellent"
"Thank you for your excellent review! We appreciate your feedback and are glad to have met your expectations. Please don’t hesitate to reach out if we can assist you further. – Axel #ServiceMatters"
Sam Blair
June 27, 2025
"Great team who knows how to help! Very strong communication and really cares about their customers!"
"Thank you for recognizing our team’s dedication! Strong communication and genuine care for our customers have always been at the core of our service philosophy. We appreciate your trust and look forward to continuing to support you with the highest level of professionalism. – Axel #ServiceMatters"
Aiden Boundy
June 27, 2025
"Axel Jimenez is an exceptional insurance agent. He’s incredibly smart, hardworking, kind, and genuinely patient. Axel takes the time to explain everything clearly and always makes sure his clients are taken care of. It’s clear he cares about helping people, and it shows. Highly recommended!"
"Thank you for your kind words! We take great pride in providing clear explanations, attentive service, and genuine care to every client. It’s our priority to ensure you feel supported and well-informed throughout your insurance journey. We truly appreciate your recommendation and look forward to continuing to serve you with excellence! – Axel #ServiceMatters"
Kale Hunt
June 27, 2025
"Great service!"
"We’re honored by your 5-star rating! Thank you for affirming our commitment to exceptional service and client-centric care. Your endorsement fuels our dedication to uphold the highest standards and continuously exceed expectations. Should you ever need assistance or have questions, our team stands ready to support you every step of the way! – Axel #ServiceMatters"
Renan Santos
June 19, 2025
"Friendly staff that answers quickly and provides you the assistance you need. I've just started my auto and renters policy with them, but so far no complaints at all."
"Thank you for your kind words! We’re glad to hear you’ve had a positive start with your auto and renters insurance. Our team is committed to being responsive and helpful every step of the way. We appreciate your trust and look forward to continuing to serve you!"
Beverly Reid
June 9, 2025
"Axel is a knowledgeable agent that is accessible to answer questions. His staff is well trained and available"
"Thank you for taking the time to share your experience! We take great pride in having a knowledgeable and accessible team that’s committed to answering questions and providing dependable support. Your feedback affirms the value of our ongoing training and dedication to service. We're grateful for the opportunity to assist you! – Axel #ServiceMatters"
Shannon Martin
June 5, 2025
"Axel and his staff members are kind, knowledgeable, and dedicated. From initial contact to detailed reviews and follow ups, there is a commitment given to ensure the proper coverages are in place, assistance with retirement planning, and an overall assurance of assistance for any insurance needs. This agency is highly recommended! Thank you, Axel and Staff for all the good you do for State Farm and their policyholders!"
"Thank you for your thoughtful and comprehensive review! We’re honored to know that the team’s dedication, professionalism, and attention to detail have stood out throughout your experience. Providing support across all aspects of insurance and financial planning is something we take seriously, and your recommendation means a great deal. We appreciate the opportunity to serve and look forward to continuing to be a reliable resource for your needs! - Axel #ServiceMatters"
Malcolm Ayuso
June 5, 2025
"Axel and his team are simply the best. They are knowledgeable and they just get things done. Highly recommend"
"Thank you for the great feedback! We truly appreciate your recommendation and are glad to know the team's knowledge and efficiency have made a positive impact. It's our priority to provide prompt, professional service every step of the way! - Axel #ServiceMatters"
J.D. Lindsey
June 4, 2025
"Axel Jimenez is an outstanding insurance agent who consistently goes above & beyond for his clients. As a contractor, I have had the pleasure of working with Axel & his team, and I am continually impressed with how the whole team advocates for their clients' needs. As a fellow customer service nerd, I love this! You can trust that Axel & team will take the time to understand their clients' situation & connect them with the trusted services to help. I highly recommend Axel Jimenez for anyone seeking a knowledgeable & dependable professional!"
"Thank you so much for the kind words and recommendation! We take great pride in advocating for our customers and ensuring each individual’s needs are understood and addressed with care. It’s especially meaningful to receive feedback from someone who shares our passion for excellent service. We appreciate the opportunity to work with you and look forward to continuing to serve with the same level of dedication and professionalism! - Axel #ServiceMatters"
Jason Eisfelder
June 3, 2025
"Axel is the most responsive external partner I have ever used. He is straightforward, tells me all of my options and open to help in anyway possible. If you are looking for an agent I definitely recommend Axel."
"Thank you for the thoughtful review! Our State Farm team’s commitment to responsiveness, transparency, and going the extra mile is what sets him apart. We're grateful for your trust and recommendation—it's a privilege to support you! – Axel #ServiceMatters"
Jim Ott
June 3, 2025
"Awesome, great customer service! Very responsive and helpful!"
"Thank you for the kind words! We’re so glad to hear you had a positive experience. Providing responsive, helpful service is what we strive for every day—appreciate you taking the time to share! - Axel #ServiceMatters"
Marilyn Petri
June 1, 2025
"My husband and I have been Axel's clients for several years. He and his staff are always ready to help with all your insurance needs. Axel is very good at presenting various options that work best for you and your family. I highly recommend Axel and his staff for all your insurance and financial needs"
"Thank you for your continued trust and loyalty over the years! Our State Farm team is dedicated to providing personalized service and thoughtful guidance to help you and your family make informed decisions. We truly appreciate your recommendation—it means a great deal to us! – Axel #ServiceMatters"
mariana rutledge
June 1, 2025
"Axel and his team are very responsive. If you leave a message, they will get right back to you. One example was over a weekend when we were picking up a rental car after an accident. We called Axel and left a message. We did not expect a return call but within minutes, Axel called from one of his kids’ sporting events to answer our question. They also provide insurance options and suggestions but let us choose what works best. That is great service."
"Thank you for sharing such a thoughtful review! We’re glad to hear you felt supported and empowered to make the choices that work best for you. That kind of personalized service is exactly what we aim to deliver—every time. We appreciate your trust! – Axel #ServiceMatters"
Sri aakash Reddiyar
May 31, 2025
"Axel and his team are the best in town. Quick to respond to inquiries, are super friendly and caring. Would definitely recommend being insured by them."
"Thank you so much for your kind words! Our State Farm team takes great pride in being responsive, approachable, and genuinely caring in every interaction. We truly appreciate your recommendation and are grateful for the opportunity to serve you! - Axel #ServiceMatters"
Dusty Kaster
May 31, 2025
"Thank you Axel and your team for reviewing our policy and updating us with coverage options that leave us with piece of mind in case of a claim."
"Thank you for taking the time to share your experience! Our State Farm team is committed to ensuring every customer feels confident in their coverage and fully informed about their options. We're glad to hear the policy review gave you added assurance—we're always here when you need us! - Axel #ServiceMatters"
Sean Kingsbury
May 31, 2025
"Axel Jimenez is more than just a great State Farm agent—he’s a leader among agents and a true pillar of the Bloomington community. His involvement across so many positive efforts in the area doesn’t go unnoticed. Whether it’s supporting local causes or mentoring others, Axel shows up with a kind heart and a thoughtful approach. It’s clear he genuinely cares about people. I’ve seen firsthand the impact he makes, and I couldn’t recommend him more highly."
"Thank you so much for your kind words and recommendation! Our entire State Farm team is committed to taking the time to truly understand your needs—whether it’s reviewing coverage, identifying savings, or helping with long-term goals like investments. We’re grateful for the opportunity to serve you and appreciate your trust in us! - Axel #ServiceMatters"