State Farm® Insurance Agent Axel Jimenez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Lauritson
April 10, 2026
"Axel's office is always ready to assist! Appreciate the great customer service that he and his team provide. Thank you for helping me and my family."
"Thank you for your kind words and continued support! We’re grateful for the opportunity to assist you and your family, and we’re pleased to hear that our team has consistently delivered a high level of service. We appreciate you taking the time to share your experience and look forward to being here whenever you need us! – Axel #ServiceMatters"
Jennifer Lumsdon
April 8, 2026
"Axel and his staff are very professional, curteous and always willing to go the extra mile for his clients. I have moved from Maryland, Atlanta GA, Nashville TN, Greenwhich CT and by far this is the BEST agency I have ever had the pleasure to deal with. HIGHLY RECOMMEND."
"Your feedback is appreciated! So glad we have exceeded your expectations! Love working with your gmail y and now your mom! #ServiceMatters"
Scottr3126
April 7, 2026
"The service that my family and I have received from Axel's office of the years has been nothing but short of excellent. Axel and his staff members follow up on a regular basis to check in with us on any insurance and/or financial services. I recently had a financial review with Axel, and he opened our eyes to what we could to put us in a better financial position and took his information to heart and you could tell he had our best interest in mind. I recently had a change on a life insurance policy and Gabriella was so great in her communication with via email and in person when I dropped off signed documents they needed."
"Thank you for taking the time to share your experience and for your continued support over the years. It means a great deal to know that My State Farm team has consistently delivered excellent service and stayed proactive in keeping you informed. We’re glad your recent financial review provided meaningful insight and helped position your family more effectively, and it’s great to hear that Gabriella provided clear, timely communication throughout your policy update. We appreciate the opportunity to serve your family and remain committed to delivering the same high level of service moving forward! – Axel #ServiceMatters"
Monica Martinez
April 1, 2026
"Happy with my overall experience with this office"
"Thank you for your feedback! We appreciate you taking the time to share your experience and are glad to hear you’re happy with our office. Our team remains committed to delivering consistent, high-quality service, and we look forward to continuing to support your insurance needs! – Axel #ServiceMatters"
Tamyra Scott
March 23, 2026
"Gabby was amazing she is great at her job. Thank you again"
"Thank you for your kind words! We’re so glad to hear that Gabby made such a strong impression—she takes great pride in delivering excellent service and support. We appreciate you taking the time to share your experience and will be sure to pass along your recognition to her! – Axel #ServiceMatters"
moriah boston
January 26, 2026
"Good Staff Friendly Office Very helpful when needed! 10/10 recommend"
"Thank you for the positive feedback! We appreciate you taking the time to share your experience. Our State Farm team is committed to delivering consistent, high-quality service, and it’s rewarding to know that our efforts made a difference. We value your recommendation and look forward to continuing to support you whenever needed! – Axel #ServiceMatters"
Amiya Smart
January 22, 2026
"Great customer service, with awesome employees with a great attitude. Service was amazing and I walked out satisfied."
"Thank you for taking the time to share your experience! We appreciate your kind words and are pleased to hear our team delivered a high level of service with professionalism and a positive attitude. Your satisfaction is always our priority, and we value the opportunity to serve you. We look forward to supporting you again in the future! – Axel #ServiceMatters"
Lynette Boatz
January 10, 2026
"Having our car totaled out of state was a frustrating experience. However, Axel's office rep Allison Wade, quickly connected us to our Claims Rep when we needed and continued to check on us throughout the claim process. So very thankful for her service! And so very thankful for our Claims Rep, Ariel Chavira Servin, who provided five star service bringing us comfort as he walked us through the entire process to the point of assuring we received our claim funds. Thank you all for excellent service!"
"Thank you for taking the time to share your experience. While a situation like this can certainly be challenging, we’re grateful you recognized Allison Wade for her responsiveness, ongoing communication, and dedication throughout the process. Her commitment to staying engaged and supporting you every step of the way reflects the standards we work hard to maintain. We truly appreciate your kind words and the opportunity to assist you! – Axel #ServiceMatters"
Shelby Hibbens
December 31, 2025
"Axel's agency is amazing! The workers are so kind and helpful. Axel is a unicorn!!"
"Thank you for the fantastic review! We truly appreciate your kind words and recognition of our team’s professionalism and helpfulness. Your support means a great deal to us, and we look forward to continuing to deliver a consistently positive experience for you moving forward! - Axel #ServiceMatters"
Tyler Brown
December 31, 2025
"Axel is a great agent! His office staff is very friendly and knowledgeable. Would highly recommend!"
"Thank you for the kind words and strong recommendation! We appreciate you recognizing our knowledgeable and friendly team. Your trust means a great deal to us, and we look forward to continuing to serve you with the same level of professionalism and care! - Axel #ServiceMatters"
RCarla A
December 19, 2025
"Muy contenta con el equipo de Axel Jimenez. Fueron verdaderos campeones cuando les solicité una póliza nueva para mi hija. La verdad es que yo le llamé en el último momento; esta por terminar el trato de un carro nuevo y 10 minutos antes recordé que tenía que pedir seguro para poder llevarnos el auto de la agencia. No se ustedes pero yo no manejo mi carro ni por dos cuadras sin seguro. Megan, fue muy amable en entender mi prisa y con gusto me cotizaron. También estoy agradecida con Allison ya que se aseguró de encontrar la mejor opción y la más económica que funcionara para nosotros. He sido clienta de State Farm por muchos años un nunca me ha dado un motivo para querer dejarlos. Son los mejores vecinos que puedes tener. Gracias Very happy with Axel Jimenez's team. They were true champions when I requested a new policy for my daughter. The truth is that I called him at the last moment; the deal for a new car was about to close, and 10 minutes before, I remembered that I had to request insurance to take the car from the dealership. I don't know about you, but I don't drive my car even two blocks without insurance. Megan was very kind in understanding my rush, and they gladly gave me a quote. I am also grateful to Allison, as she made sure to find the best and most economical option that would work for us. I have been a State Farm client for many years and they have never given me a reason to want to leave them. They are the best neighbors you can have. Thank you."
"¡Gracias por tomarse el tiempo de compartir sus comentarios! Agradecemos sinceramente su lealtad de muchos años y la oportunidad de apoyarle, especialmente en un momento tan urgente. Nuestro equipo se enorgullece de responder cuando más se necesita, y nos alegra saber que Megan y Allison brindaron un servicio rápido y profesional, además de ayudarle a encontrar una opción económica que funcionara para su hija. Valoramos mucho su confianza a lo largo de los años y seguimos comprometidos a ser vecinos confiables en los que siempre puede contar. ¡Gracias nuevamente por elegirnos! – Axel #ServiceMatters"
Antonio Pineda
December 5, 2025
"Bryan nos a ayudado estupendamente es un buen trabajador y saber los dos idiomas es lo mejor, porque nosotros somos latinos y saber que hay una persona que sepa español en esta oficina es estupendo ....nosotros hablamos con otras personas para que vengan a esta oficina a poner sus seguros ..le califico a Bryan con 5 estrellas."
"Muchas gracias por compartir su excelente opinión y por tomarse el tiempo de reconocer el trabajo de Bryan. Apreciamos sinceramente sus amables palabras sobre su profesionalismo, su dedicación y su apoyo bilingüe. Poder servir a nuestra comunidad de habla hispana con claridad y confianza es una prioridad para nuestra oficina, y nos sentimos muy orgullosos de tener a Bryan en nuestro equipo. También le agradecemos de corazón sus recomendaciones y la confianza continua que deposita en nosotros; su recomendación significa mucho para todo el equipo. ¡Gracias nuevamente por su reseña de cinco estrellas! – Axel #ServiceMatters"
Mary Manos
December 3, 2025
"The ladies in the office are awesome. They know what they are doing and do a great job at it. I have never been disappointed. Great job."
"Thank you for the outstanding feedback! We sincerely appreciate your confidence in our team and your kind words about the level of service provided. Consistent excellence and dependable support remain our top priorities, and your continued trust means a great deal to us. We look forward to serving you for many years to come! - Axel #ServiceMatters"
Jason Coffman
November 28, 2025
"I was very pleased with the service I received from Allison. She explained my coverage options and gave me the information I needed to switch my auto coverage and save a lot! Thanks!"
"Thank you for sharing your experience. It’s great to hear that Allison provided clear guidance on your coverage options and helped facilitate a smooth transition that resulted in meaningful savings on your auto insurance. We appreciate your confidence in our team and look forward to continuing to support your insurance needs! - Axel #ServiceMatters"
Jonadab Duran
November 27, 2025
"Jessica is alway going above and beyond , from questions that I have to putting together a policy for me and family. Thank you to the whole team!"
"Thank you for the generous feedback. It’s great to hear that Jessica continues to go above and beyond, whether answering questions or coordinating coverage for you and your family. We appreciate your confidence in our team and look forward to supporting you whenever you need us! - Axel #ServiceMatters"
Dan L
November 3, 2025
"Brooke was great to work with. Answered every question I had and stepped me through the entire process. Really appreciate the dedication to service here!"
"Thank you for sharing your experience! We’re delighted to hear that Brooke provided such attentive guidance and exceptional service throughout the process. We take great pride in ensuring our customers feel informed and supported every step of the way! - Axel #ServiceMatters"
Don Cruise
October 29, 2025
"We've gotten quick and knowledgeable answers from Axel's staff at all times, they work hard to get us the best rates possible. Extra thanks to Brooke for all her help to us lately with updates and tech issues as well."
"Thank you so much for your kind words! We appreciate you recognizing our team’s dedication to providing knowledgeable and responsive service. We’ll be sure to share your thanks with Brooke—she’ll be glad to know her support made a difference! We truly value your trust and the opportunity to serve your insurance needs. - Axel #ServiceMatters"
Steve Maas
October 17, 2025
"Worked with Ryan Jones. He ended up saving me over $2000 between my home and auto insurance a year! I always knew I was getting screwed by Arthur Gallagher Insurance. Lol. Thank you, Ryan!"
"We appreciate you sharing your experience! It’s great to hear that Ryan was able to provide such significant savings and deliver the service you deserve. Thank you for choosing our team—we’re glad to have earned your confidence and your business! - Axel #ServiceMatters"
Mackenzie Stevens
October 16, 2025
"I had such a great experience observing at Axel Jimenez's State Farm office! Everyone was so welcoming, friendly, and patient with me while I learned and asked questions. You can tell the whole team really enjoys what they do and genuinely cares about helping people. The atmosphere in the office was positive and professional, and I truly enjoyed my time there. I learned a lot and would highly recommend this agency to anyone!"
"Thank you so much for your thoughtful words! We’re delighted to hear you had such a positive experience observing at our State Farm office. We take great pride in creating a welcoming environment where learning, collaboration, and customer care come together. We appreciate your kind feedback and wish you continued success in all that you do! - Axel #ServiceMatters"
Anne
October 6, 2025
"I am very pleased with the efficiency and helpfulness of the office staff. Kudos especially to Sarah Ubbenga. She was very patient and thorough in explaining details to me, and easy to understand, and always gets back to me very promptly."
"Thank you for your thoughtful feedback! We’re pleased to know our team provided an efficient and helpful experience. Sarah will be grateful for your kind recognition—she takes great pride in ensuring each customer feels informed and supported every step of the way. We truly appreciate the opportunity to serve you! - Axel #ServiceMatters"
Steve Hilgenberg
September 30, 2025
"Axel and his team work well with the customer and are very responsive. Great to work with them for my insurance needs."
"Thank you for your thoughtful feedback! We’re glad to hear that our State Farm team provided you with responsive and supportive service. We appreciate the opportunity to assist with your insurance needs and look forward to continuing to work with you. - Axel #ServiceMatters"
Shalawn
September 23, 2025
"Axel has been my agent over 15 years and even though I no longer live in the area I will not move offices. When I need something I just shoot a quick email and it's always taken care of. I appreciate all you and your staff do for me. Thanks for everything."
"Thank you for your loyalty and kind words! We’re grateful for the trust you’ve placed in us over the years and are glad to continue serving you no matter where you live. Our team is always here to help, and we truly appreciate your support! - Axel #ServiceMatters"
D. Mongkolsmai
September 22, 2025
"Axel and Bethany are very prompt in return emails for insurance policies adjustment. They are polite and kind."
"Thank you for sharing your experience! We’re pleased to hear our State Farm team provided prompt, polite, and kind service. We appreciate your trust and look forward to continuing to assist with your insurance needs. - Axel #ServiceMatters"
Stephanie Munoz
September 19, 2025
"I think Axel’s reviews speak for themselves. He is truly a different type of agent. He runs a pretty large office in town and I’m sure has hundreds of policies but I never have a problem with getting ahold of someone in his office if I have a question. The customer service is truly beyond expectations. I shopped around with lots of local agents and none of them came close to his numbers or his service. I have had my family switch to his insurance as well and I highly recommend him to anyone who is shopping for rates. UPDATE- I’ve been with Axel for a little over a year now.. and I’ve thrown him a few obstacles along the way. His team members, Brooke Hawkey and Chris Bottom, have been such a pleasure to work with. I’m constantly asking questions about the policies and asking to make adjustments and they always get back to me to ensure I’m comfortable with everything. Thank you for everything!"
"Thank you so much for your kind words, Stephanie! We’re thrilled to hear that our State Farm team has consistently exceeded your expectations. It’s great to know that the customer service has made such a positive impact. We’re so glad we can assist both you and your family with your insurance needs. We truly appreciate your support, and we’re always here if you need anything else! – Axel #ServiceMatters"
Nikos Poulos
September 11, 2025
"Service was great! Got a free calendar :) highly recommend this specific location"
"Thank you for sharing your feedback! We’re glad to hear you had a great experience with our team and enjoyed the calendar. We truly appreciate your recommendation and look forward to serving you again! - Axel #ServiceMatters"