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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 31, 2023

5  out of  5 rating by L L
"Axel has been my agent for a few years now and I'm always taken care of. He isn't just a State Farm Agent, he's also active in our community, which is part of the reason I considered his office. Axel has taken the time to get to know me, my life goals, and helps me understand how different insurance policies can protect us. When we bought a new house last year and our basement flooded, he was able to help us get a water mitigation company out right away to assess the damages and control the situation. Anytime I call or e-mail, Axel and his staff are always quick to respond and take care of me. Thanks Axel & Team for always taking care of us!"

Tom Harris

May 3, 2023

5  out of  5 rating by Tom Harris
"Outstanding customer service! Axel and his team are very quick and accurate when responding to policy change requests. I feel that I'm in "Good Hands" with this agency!"

Jesse E. Williams

April 14, 2023

5  out of  5 rating by Jesse E. Williams
"I reached out and within the same day, Jessica reached back out to me. I got a quote and had a lot of tough questions that she had the answer for instantly. The kindness and acceptance is absolutely amazing; it felt like they were ACTUALLY their for MY needs. I definitely don’t regret giving them a call. And after 15 minutes total; I was all set up and ready to go."

Tobias Horner-Brooks

April 10, 2023

5  out of  5 rating by Tobias Horner-Brooks
"My wife and I wanted to switch to an insurance company that had a local agent, our prior insurance did not offer that. We were referred to Axel and his team through a mutual friend and couldn’t have been happier. I filled out a contact request on State Farm’s website in the morning and within a few hours Axel AND one of his assistants BOTH contacted me. Axel and his team are very busy however not once during the entire process did I feel like he had any other clients to meet with besides me. He was incredibly thorough, made sure I understood everything and that when I left our meeting I didn’t have any questions or concerns. Additionally he and his staff reply to emails/texts/phone calls same day or first thing the next business day. I now have an incredibly awesome agency that got me BETTER coverages than before at a WAY lower cost. Even if you think you don’t “need” new insurance, I highly recommend you go see Axel and his team to at least get a comprehensive coverage review. The worst that could happen is that you decide not to change insurance companies but you still get to make a connection with an awesome agent and team. If I could, I would give Axel and his team more than 5 Stars."

Alyson Bradford

March 22, 2023

5  out of  5 rating by Alyson Bradford
"Axel is an agent colleague who took time out of his day today to discuss with me the value of what we offer and how to better assist our customers with solutions. Thank you!"

Meghan -

March 14, 2023

5  out of  5 rating by Meghan -
"Our business has used Axel Jimenez for multiple insurance policies for over more than 10 years. They are highly recommended and we are very please with our service!"

Jessica Sandoval

February 23, 2023

5  out of  5 rating by Jessica Sandoval
"I've had renters insurance with Axel for 4 years. The agency staff is amazing. And I always enjoy my birthday treat. Thanks for your great service."

Jaimee Halley

February 22, 2023

5  out of  5 rating by Jaimee Halley
"Excellent. Excellent. Excellent. Staff & very professional. I needed affordable auto insurance. Also, needed my suspension through the state cleared. Ms.Bethany assisted me with everything. She made the process a breeze. Took less than 30 mins over the phone. Answered all of my questions & concerns. I’ve dealt with some shady & rude insurance companies in the past. But here at Axel Jimenez State Farm Agency they were so nice. Great customer service goes a long way. Thank you guys for all your help & patience."

Willie Heard

February 6, 2023

5  out of  5 rating by Willie Heard
"One of the BEST agencies you will find anywhere. Always the best service & help for my problems."

David Ellis

February 4, 2023

5  out of  5 rating by David Ellis
"Thank you for your help. You really know how to have a great discussion about Future Income Protection"

Andrea McNally

February 1, 2023

5  out of  5 rating by Andrea McNally
"Axel and team are meticulous! They go above and beyond when it comes to making sure coverage is correct and service is provided. Thanks office team for your attention to detail and diligence!"

Sarah Robinson

January 31, 2023

5  out of  5 rating by Sarah Robinson
"The staff at Axel's office is amazing. Always cheerful and willing to help. Axel provided great financial advice when I moved all my policies to him, and the experience with his office is just tremendous!"

David Schmitt

January 18, 2023

5  out of  5 rating by David Schmitt
"Great service from Axel and his staff."

Anthony Williams

January 18, 2023

5  out of  5 rating by Anthony Williams
"Axel and his staff are very responsive, very proactive, and very thoughtful! Been with their office for at least 5 years and my wife and I LOVE being with State Farm, and especially with Axel’s office!"

Kelcee B

January 17, 2023

5  out of  5 rating by Kelcee B
"Absolutely recommend having Axel and his team as your insurance guru. Being naive to what I need versus want, Axel helped assist me without pressure, with as much detail as I needed. He is patient with me and my decisions and very educated on what he offers!! A shout out to Brooke for running 17462864 different number scenarios for me too!"

Delories Beverly

January 5, 2023

4  out of  5 rating by Delories Beverly
"Thank you Sarah with my question. Always good service."

Jaimie Kemp

January 3, 2023

5  out of  5 rating by Jaimie Kemp
"Axel and his team are always very efficient and helpful! Definitely recommend!"

D. “MrMimicMonster” Simmons

December 29, 2022

5  out of  5 rating by D. “MrMimicMonster” Simmons
"Axel and his team did so much to help keep everything about my claim to keep moving."

Brian Shepherd

December 14, 2022

5  out of  5 rating by Brian Shepherd
"Very nice staff, fast and friendly service!"

Matt Paul

November 28, 2022

5  out of  5 rating by Matt Paul
"Thank you so much for taking some time to coach our State Farm Agent group around Life insurance & Annuities. You did a great job teaching us how to uncover the needs of our customers & how Life insurance & Annuities may be positioned to meet those needs. Keep up the good work Axel!"

Riley Miller

November 28, 2022

5  out of  5 rating by Riley Miller
"Axel took hours out of his day to speak to myself and a number of other State Farm Agents about some of his processes that he has in his office, and it was a tremendous help to a new agent like myself. Thank you for sharing your knowledge with us Axel!"

Dan Zambito

November 23, 2022

5  out of  5 rating by Dan Zambito
"Axel is a brilliant and charismatic man. Excellent insurance agent."

Renee Taylor

November 15, 2022

5  out of  5 rating by Renee Taylor
"Axel and team are great! Informed, concerned and responsive."

Michelle Snook

November 12, 2022

5  out of  5 rating by Michelle Snook
"Jacqie helped me get a quote and the best coverage with Axel. She set up a call around my busy schedule to make sure I got set up with exactly what I wanted. She was super helpful, I am very pleased and looking forward to working with Axel and his team!"

Ivan Hall

November 10, 2022

5  out of  5 rating by Ivan Hall
"Axel and team are proactive when needed and responsive when contacted. They are approachable and a pleasure to work with."