State Farm® Insurance Agent Axel Jimenez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janie Houchin
July 2, 2026
5
out of
5
rating by Janie Houchin
"The Axel's office staff was very helpful when we purchased a new car. They answered all our questions, and quickly and efficiently supplied our new insurance cards. Couldn't have gone smoother! Thank you!"
We responded:
"Thank you for your kind words! We're so glad to hear that our team was able to make the insurance process quick and easy while you purchased your new car. Providing helpful, efficient service is always our goal, and it's wonderful to know everything went smoothly. We truly appreciate your trust in our State Farm office, and we look forward to being here whenever you need us. Enjoy your new vehicle! – Axel #ServiceMatters"
Matt Gresham
July 2, 2026
5
out of
5
rating by Matt Gresham
"The staff are amazing and went above and beyond what they had to do. I would not be insured by any other."
We responded:
"Thank you so much for your wonderful review! We're honored by your trust and thrilled to hear that our State Farm team went above and beyond to help. Providing exceptional service is what we strive for every day, and your kind words mean a great deal to all of us. We truly appreciate your loyalty and look forward to continuing to serve your insurance needs for years to come! – Axel #ServiceMatters"
AARON ELLISON
June 25, 2026
5
out of
5
rating by AARON ELLISON
"Jess, Brooke, and Axel provided us with many different ideas and options when shopping for insurance. They were all so patient and informative. My wife and I were very comfortable switching over to this agency."
We responded:
"Thank you so much for your thoughtful review! It was a pleasure helping you and your significant other make the switch to State Farm. I'm so glad we could find a combination of coverage that fit his needs and budget. Your kind words mean a lot, and we truly appreciate the opportunity to work with you both. We look forward to being here for you whenever you need us. Thanks again for choosing our office! - Axel #ServiceMatters"
Joshua Cunningham
June 23, 2026
5
out of
5
rating by Joshua Cunningham
"I enjoyed working with Brooke on getting my significant other switched from progressive to State Farm. Brooke was super friendly and quick to respond to my emails. She even went above and beyond by giving me different quotes so she could get him the best combination of services for his dollar. I look forward to an ongoing partnership with this office and State Farm."
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that Brooke made the switch to State Farm a positive experience for your significant other. Her commitment to providing personalized service, exploring different coverage options, and finding the best value for each customer is something we truly appreciate, and we're glad that came through in your experience. We’re grateful for your trust in our office and look forward to building a long-lasting relationship with you both. Thank you for choosing State Farm! – Axel #ServiceMatters"
Jim Russell
May 6, 2026
5
out of
5
rating by Jim Russell
"I was not getting anywhere with my auto glass claim until I called Axel’s office and spoke with Wenkers Wright. He got things moving along and things started falling in place very quickly with an appointment from the auto glass company. I’m grateful to Wenkers for helping me with this."
We responded:
"We truly appreciate you taking the time to share your experience. It’s great to hear that our office was able to step in and help get things moving quickly and smoothly, and that everything came together for you without unnecessary delay. Providing timely, reliable support when our customers need it most is always our priority. Thank you again for your kind words and for choosing our team—we’re always here to help whenever you need us! – Axel #ServiceMatters"
Luz Robles
April 29, 2026
5
out of
5
rating by Luz Robles
"Excelente servicio, el joven que me atiende, Bryan , es muy servicial y amable , siempre me detalla todo muy bien . Me devuelve las llamadas rápidamente y estoy muy satisfecha , los recomiendo ."
We responded:
"¡Gracias por sus amables palabras y por su recomendación! Nos alegra saber que Bryan ha sido tan útil, atento y detallado al guiarle en todo el proceso. Brindar una comunicación clara y un servicio confiable es una prioridad para nuestro equipo, y es excelente saber que Bryan continúa cumpliendo con ese estándar. ¡Agradecemos sinceramente su apoyo! – Axel #ServiceMatters"
Kimberly H
April 14, 2026
5
out of
5
rating by Kimberly H
"Love this office!! I had my first claim experience and Gabby couldn't have been more helpful! She walked me through the process, answered all my questions and continued to make it as easy as possible!! Thank you so much for all you've done Gabby, I really appreciate you making a difficult time less painful!"
We responded:
"Thank you for taking the time to share your experience. We’re glad to hear that Gabby was able to guide you through the process, answer all your questions, and make things as smooth as possible during a difficult time. Your kind words mean a great deal, and we truly appreciate your trust in our team! – Axel #ServiceMatters"
Steve Lauritson
April 10, 2026
5
out of
5
rating by Steve Lauritson
"Axel's office is always ready to assist! Appreciate the great customer service that he and his team provide. Thank you for helping me and my family."
We responded:
"Thank you for your kind words and continued support! We’re grateful for the opportunity to assist you and your family, and we’re pleased to hear that our team has consistently delivered a high level of service. We appreciate you taking the time to share your experience and look forward to being here whenever you need us! – Axel #ServiceMatters"
Jennifer Lumsdon
April 8, 2026
5
out of
5
rating by Jennifer Lumsdon
"Axel and his staff are very professional, curteous and always willing to go the extra mile for his clients. I have moved from Maryland, Atlanta GA, Nashville TN, Greenwhich CT and by far this is the BEST agency I have ever had the pleasure to deal with. HIGHLY RECOMMEND."
We responded:
"Your feedback is appreciated! So glad we have exceeded your expectations! Love working with your gmail y and now your mom!
#ServiceMatters"
Scottr3126
April 7, 2026
5
out of
5
rating by Scottr3126
"The service that my family and I have received from Axel's office of the years has been nothing but short of excellent. Axel and his staff members follow up on a regular basis to check in with us on any insurance and/or financial services. I recently had a financial review with Axel, and he opened our eyes to what we could to put us in a better financial position and took his information to heart and you could tell he had our best interest in mind. I recently had a change on a life insurance policy and Gabriella was so great in her communication with via email and in person when I dropped off signed documents they needed."
We responded:
"Thank you for taking the time to share your experience and for your continued support over the years. It means a great deal to know that My State Farm team has consistently delivered excellent service and stayed proactive in keeping you informed. We’re glad your recent financial review provided meaningful insight and helped position your family more effectively, and it’s great to hear that Gabriella provided clear, timely communication throughout your policy update. We appreciate the opportunity to serve your family and remain committed to delivering the same high level of service moving forward! – Axel #ServiceMatters"
Monica Martinez
April 1, 2026
5
out of
5
rating by Monica Martinez
"Happy with my overall experience with this office"
We responded:
"Thank you for your feedback! We appreciate you taking the time to share your experience and are glad to hear you’re happy with our office. Our team remains committed to delivering consistent, high-quality service, and we look forward to continuing to support your insurance needs! – Axel #ServiceMatters"
Tamyra Scott
March 23, 2026
5
out of
5
rating by Tamyra Scott
"Gabby was amazing she is great at her job. Thank you again"
We responded:
"Thank you for your kind words! We’re so glad to hear that Gabby made such a strong impression—she takes great pride in delivering excellent service and support. We appreciate you taking the time to share your experience and will be sure to pass along your recognition to her! – Axel #ServiceMatters"
moriah boston
January 26, 2026
5
out of
5
rating by moriah boston
"Good Staff Friendly Office Very helpful when needed! 10/10 recommend"
We responded:
"Thank you for the positive feedback! We appreciate you taking the time to share your experience. Our State Farm team is committed to delivering consistent, high-quality service, and it’s rewarding to know that our efforts made a difference. We value your recommendation and look forward to continuing to support you whenever needed! – Axel #ServiceMatters"
Amiya Smart
January 22, 2026
5
out of
5
rating by Amiya Smart
"Great customer service, with awesome employees with a great attitude. Service was amazing and I walked out satisfied."
We responded:
"Thank you for taking the time to share your experience! We appreciate your kind words and are pleased to hear our team delivered a high level of service with professionalism and a positive attitude. Your satisfaction is always our priority, and we value the opportunity to serve you. We look forward to supporting you again in the future! – Axel #ServiceMatters"
Lynette Boatz
January 10, 2026
5
out of
5
rating by Lynette Boatz
"Having our car totaled out of state was a frustrating experience. However, Axel's office rep Allison Wade, quickly connected us to our Claims Rep when we needed and continued to check on us throughout the claim process. So very thankful for her service!
And so very thankful for our Claims Rep, Ariel Chavira Servin, who provided five star service bringing us comfort as he walked us through the entire process to the point of assuring we received our claim funds. Thank you all for excellent service!"
We responded:
"Thank you for taking the time to share your experience. While a situation like this can certainly be challenging, we’re grateful you recognized Allison Wade for her responsiveness, ongoing communication, and dedication throughout the process. Her commitment to staying engaged and supporting you every step of the way reflects the standards we work hard to maintain. We truly appreciate your kind words and the opportunity to assist you! – Axel #ServiceMatters"
Shelby Hibbens
December 31, 2025
5
out of
5
rating by Shelby Hibbens
"Axel's agency is amazing! The workers are so kind and helpful. Axel is a unicorn!!"
We responded:
"Thank you for the fantastic review! We truly appreciate your kind words and recognition of our team’s professionalism and helpfulness. Your support means a great deal to us, and we look forward to continuing to deliver a consistently positive experience for you moving forward! - Axel #ServiceMatters"
Tyler Brown
December 31, 2025
5
out of
5
rating by Tyler Brown
"Axel is a great agent! His office staff is very friendly and knowledgeable. Would highly recommend!"
We responded:
"Thank you for the kind words and strong recommendation! We appreciate you recognizing our knowledgeable and friendly team. Your trust means a great deal to us, and we look forward to continuing to serve you with the same level of professionalism and care! - Axel #ServiceMatters"
Antonio Pineda
December 5, 2025
5
out of
5
rating by Antonio Pineda
"Bryan nos a ayudado estupendamente es un buen trabajador y saber los dos idiomas es lo mejor, porque nosotros somos latinos y saber que hay una persona que sepa español en esta oficina es estupendo ....nosotros hablamos con otras personas para que vengan a esta oficina a poner sus seguros ..le califico a Bryan con 5 estrellas."
We responded:
"Muchas gracias por compartir su excelente opinión y por tomarse el tiempo de reconocer el trabajo de Bryan. Apreciamos sinceramente sus amables palabras sobre su profesionalismo, su dedicación y su apoyo bilingüe. Poder servir a nuestra comunidad de habla hispana con claridad y confianza es una prioridad para nuestra oficina, y nos sentimos muy orgullosos de tener a Bryan en nuestro equipo. También le agradecemos de corazón sus recomendaciones y la confianza continua que deposita en nosotros; su recomendación significa mucho para todo el equipo. ¡Gracias nuevamente por su reseña de cinco estrellas! – Axel #ServiceMatters"
Mary Manos
December 3, 2025
5
out of
5
rating by Mary Manos
"The ladies in the office are awesome. They know what they are doing and do a great job at it. I have never been disappointed. Great job."
We responded:
"Thank you for the outstanding feedback! We sincerely appreciate your confidence in our team and your kind words about the level of service provided. Consistent excellence and dependable support remain our top priorities, and your continued trust means a great deal to us. We look forward to serving you for many years to come! - Axel #ServiceMatters"
Jason Coffman
November 28, 2025
5
out of
5
rating by Jason Coffman
"I was very pleased with the service I received from Allison. She explained my coverage options and gave me the information I needed to switch my auto coverage and save a lot! Thanks!"
We responded:
"Thank you for sharing your experience. It’s great to hear that Allison provided clear guidance on your coverage options and helped facilitate a smooth transition that resulted in meaningful savings on your auto insurance. We appreciate your confidence in our team and look forward to continuing to support your insurance needs! - Axel #ServiceMatters"
Jonadab Duran
November 27, 2025
5
out of
5
rating by Jonadab Duran
"Jessica is alway going above and beyond , from questions that I have to putting together a policy for me and family. Thank you to the whole team!"
We responded:
"Thank you for the generous feedback. It’s great to hear that Jessica continues to go above and beyond, whether answering questions or coordinating coverage for you and your family. We appreciate your confidence in our team and look forward to supporting you whenever you need us! - Axel #ServiceMatters"
Dan L
November 3, 2025
5
out of
5
rating by Dan L
"Brooke was great to work with. Answered every question I had and stepped me through the entire process. Really appreciate the dedication to service here!"
We responded:
"Thank you for sharing your experience! We’re delighted to hear that Brooke provided such attentive guidance and exceptional service throughout the process. We take great pride in ensuring our customers feel informed and supported every step of the way! - Axel #ServiceMatters"
Don Cruise
October 29, 2025
5
out of
5
rating by Don Cruise
"We've gotten quick and knowledgeable answers from Axel's staff at all times, they work hard to get us the best rates possible. Extra thanks to Brooke for all her help to us lately with updates and tech issues as well."
We responded:
"Thank you so much for your kind words! We appreciate you recognizing our team’s dedication to providing knowledgeable and responsive service. We’ll be sure to share your thanks with Brooke—she’ll be glad to know her support made a difference! We truly value your trust and the opportunity to serve your insurance needs. - Axel #ServiceMatters"
Steve Maas
October 17, 2025
5
out of
5
rating by Steve Maas
"Worked with Ryan Jones. He ended up saving me over $2000 between my home and auto insurance a year! I always knew I was getting screwed by Arthur Gallagher Insurance. Lol.
Thank you, Ryan!"
We responded:
"We appreciate you sharing your experience! It’s great to hear that Ryan was able to provide such significant savings and deliver the service you deserve. Thank you for choosing our team—we’re glad to have earned your confidence and your business! - Axel #ServiceMatters"
Mackenzie Stevens
October 16, 2025
5
out of
5
rating by Mackenzie Stevens
"I had such a great experience observing at Axel Jimenez's State Farm office! Everyone was so welcoming, friendly, and patient with me while I learned and asked questions. You can tell the whole team really enjoys what they do and genuinely cares about helping people. The atmosphere in the office was positive and professional, and I truly enjoyed my time there. I learned a lot and would highly recommend this agency to anyone!"
We responded:
"Thank you so much for your thoughtful words! We’re delighted to hear you had such a positive experience observing at our State Farm office. We take great pride in creating a welcoming environment where learning, collaboration, and customer care come together. We appreciate your kind feedback and wish you continued success in all that you do! - Axel #ServiceMatters"