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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Hammond

June 3, 2024

5  out of  5 rating by Ann Hammond
"Axel and his entire team are the GOAT!!!! They have always been helpful, friendly, and availablw for whatever level of care and assistance I have needed!!!"
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Nicks Hook

May 16, 2024

5  out of  5 rating by Nicks Hook
"Has been amazing doing business with Axel! I had some issues with another insurance company while I was trying to upgrade and paint my home, they dropped my policy. Axel told me to come to him, I switched my policies to him and not only saved money on my Bundle of cars and home, but also had a noticeably different experience with my insurance agent. He is always there with genuine advice and is a big supporter of the local businesses he insures! Good honest place!-NS"
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Ann Murray

May 14, 2024

5  out of  5 rating by Ann Murray
"Along with basic insurance policy updates, we also had a variety of unique issues to resolve while switching to Axel’s office recently. Every interaction with Axel and his staff has been top notch! Axel provided us great layman’s detail while reviewing our previous policies as well as offering insight and options to consider as we update these policies going forward. His staff is very easy to work with and quick to respond. We are happy to say that Axel is Our Agent!"
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Meagan Todd

May 10, 2024

5  out of  5 rating by Meagan Todd
"Megan, at Axles office is very helpful."
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Brandy Dmellow

May 10, 2024

5  out of  5 rating by Brandy Dmellow
"Amazing customer service!! Wouldn’t choose anyone better!"
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Emily Nugent

May 10, 2024

5  out of  5 rating by Emily Nugent
"Highly recommend! Great team and amazing culture. They are extremely helpful and go above and beyond to get you taken care of!"
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Tracie Terven

May 10, 2024

5  out of  5 rating by Tracie Terven
"My son recently switched over to State Farm and we are very pleased with Axel and his staff."
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ivan rubio

May 10, 2024

5  out of  5 rating by ivan rubio
"Outstanding customer service!"
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Hunter Wellman

May 10, 2024

5  out of  5 rating by Hunter Wellman
"Bethany is awesome ! Always helpful!!"
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Carrie Melton

May 10, 2024

5  out of  5 rating by Carrie Melton
"Axel and everyone in his office make getting insurance and using insurance as painless as can be! Would highly recommend."
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Alex Alveraz

May 10, 2024

5  out of  5 rating by Alex Alveraz
"Outstanding customer service! Amanda is always very helpful!"
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Allison Leverton

May 10, 2024

5  out of  5 rating by Allison Leverton
"Very helpful"
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Steve Leverton

May 10, 2024

5  out of  5 rating by Steve Leverton
"They best costumers service I have ever had with an insurance company very polite and helpful and walks you through everything"
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Stephanie Tapke

May 10, 2024

5  out of  5 rating by Stephanie Tapke
"I have been very pleased having Axel as my agent. He has a wonderful staff that has answered any questions or concerns that I have had."
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Brittany Sapp

May 10, 2024

5  out of  5 rating by Brittany Sapp
"Hands down, best Customer service!!!!!"
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May 10, 2024

5  out of  5 rating by Heather
"Great and helpful employees!"
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joni Westerhold

April 16, 2024

5  out of  5 rating by joni Westerhold
"Jacob gave great customer service."
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Judy Hoser

April 11, 2024

5  out of  5 rating by Judy Hoser
"I was ready to quit State Farm until I met Axel. I was amazed at the customer care I received; it was second to none. All the staff are friendly and helpful. I can not say enough good things about Axel"
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Kyle Stuart

April 3, 2024

5  out of  5 rating by Kyle Stuart
"We have been customers with Axel’s office for a few years now. Every interaction has been great. Axel and his team have always been helpful, knowledgable, and prompt."
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Brian Runyon

March 29, 2024

5  out of  5 rating by Brian Runyon
"I had a wonderful experience w/Chris while purchasing insurance for our travel trailer. I would highly recommend Axel Jimenez for all your insurance needs!"
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Lynn Ludwig

March 27, 2024

5  out of  5 rating by Lynn Ludwig
"Excellent customer service each and every contact. I'm proud to say that Axel is my agent. Top notch office. Highly recommend!"
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Andy M

March 26, 2024

1  out of  5 rating by Andy M
"Unprofessional and checked out. You’re not hiring him you’re hiring his assistants bc he won’t ever deal with the day to day. Agent for over year never talked to or met always answers emails with “my assistant will get back to you”. Plenty of agents more engaged in the market or even at State Farm."
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Sierra Knackstedt

March 12, 2024

5  out of  5 rating by Sierra Knackstedt
"Service was amazing, very helpful representative!"
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Scott Wheeler

March 1, 2024

5  out of  5 rating by Scott Wheeler
"We switched from our local State Farm agent in Quincy Illinois (who I would give ZERO stars to), and went back to Axel, who I had as my agent when living in the Bloomington area. Between he and Amanda, the transfer was simple and well deserving of five stars! -Scott and Rob"
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Patrick Lawler

February 7, 2024

5  out of  5 rating by Patrick Lawler
"I Just switched over to State Farm to save money, and I had a really positive experience with Axel and his staff. Amanda did an awesome job of walking me through the process and being patient with me as I asked lots of questions about every little thing. They were also the quickest company/office at getting back to me with multiple quotes. I highly recommend contacting them if you're thinking about switching insurance carriers."